Policies

Terms and Conditions

Welcome to https://conceal.network/marketplace/ ("Conceal Marketplace"). These Terms & Conditions, the Privacy Policy, the Cookie Policy, Rules and all other policies posted on our site set out the terms on which we offer you access to and use of our site, services, applications and tools (collectively "Services"). You agree to comply with all the above when accessing or using our Services.

Conceal Marketplace will never be involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

Your Account. In order to access and use some or a portion of the Services, you may be required to register with us and set up an account with your email address and a password (your “My account”). The email address you provide will be your email address, and you are solely responsible for maintaining the confidentiality of your password. You are solely responsible for all activities that occur under your Account. Therefore, you should protect your password and make your password difficult for others to guess. You will not transfer your Account to another party without our consent.

Using the Services. You will post in the appropriate category or area and will not do any of the following bad things:

violate any laws or our Prohibited Content Policy;
be false or misleading;
infringe any third-party right;
distribute or contain spam, chain letters, or pyramid schemes;
distribute viruses or any other technologies that may harm Conceal Network or the interests or property of Conceal Network members;
impose an unreasonable load on our infrastructure or interfere with the proper working of the Conceal Marketplace;
copy, modify, or distribute any other person's content;
use any robot, spider, scraper or other automated means to access Conceal Marketplace and collect content for any purpose without our express written permission;
harvest or otherwise collect information about others, including email addresses, without their consent;
bypass measures used to prevent or restrict access to Conceal Marketplace.

Abusing Conceal Marketplace Services. Please use the Contact form tell us about any problems or offensive content so that together we can keep the Services site working properly. We may limit or terminate our Services, remove hosted content and take technical and legal steps to keep users off Conceal Marketplace if we think that they are creating problems or acting inconsistently with the letter or spirit of our policies. However, whether we decide to take any of these steps, remove hosted content or keep a user off Conceal Marketplace or not, we do not accept any liability for monitoring Conceal Marketplace or for unauthorized or unlawful content on Conceal Marketplace or use of Conceal Marketplace by users.

Fees and Services. Using the Services is free. We will notify you of changes to our fee policy by posting such changes on the site.

You are solely responsible to collect and remit any applicable taxes resulting from the sale of your items or services listed on Conceal Marketplace.

While many features of the Services are available across the Conceal Marketplace website, some features and functionality may vary depending on which website browser and/or which mobile device you use to access the Services.

Content. The Services contains stuff from us, you, and other users (as well as from our third party service providers). You agree not to copy, modify, resell or distribute the Services, our copyrights or trademarks. When you give us content, you are granting us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable right to exercise the copyright, publicity, and database rights to that content. If you believe that your rights have been violated, please notify Conceal Marketplace Support using the Contact form and we will investigate the matter. We reserve the right to remove content where we have grounds for suspecting the violation of these terms or the rights of any other party.

Reporting Intellectual Property Infringements. Do not post content that infringes the rights of third parties. This includes, but is not limited to, content that infringes on intellectual property rights such as copyright and trademark (e.g. offering counterfeit items for sale). Do not post content that contains any reference to or likeness of any identifiable third parties, unless consent has been obtained from each such individual as may be required. We reserve the right to remove content where we have grounds for suspecting the violation of these terms, our policies or of any party's rights. The following steps are for reporting a listing to Conceal Marketplace that you believe to be infringing on your intellectual property rights. Only the intellectual property rights owner can report of potentially infringing items or listings to Conceal Marketplace. If you have a good faith belief that a listing on any of the Services infringes your copyright, trademark, or other intellectual property rights, please report using the Contact form. We reserve the right to share, in accordance with applicable law, the completed report form with the third party that originally posted the potentially infringing listing.

Disclaimers and Limitations of Liability. The Services are provided “as is” and “as available”. You agree not to hold us responsible for things other members post or do. You acknowledge and agree that by making payments through a Third Party Payment Processor, you are bound by that Third Party Payment Processor’s applicable terms and conditions, and we are not liable for any loss, claims or damages howsoever arising in connection with that third party’s services). As most of the stuff on the Services comes from other users, we do not guarantee the accuracy, completeness, efficacy or timeliness of any postings or user communications or the quality, safety, or legality of what is offered. We also cannot guarantee continuous or secure access to our Services. Notification functionality in our Services may not occur in real time. Such functionality is subject to delays beyond our control, including without limitation, delays or latency due to your physical location or your wireless data service provider’s network. Accordingly, to the extent legally permitted we expressly disclaim all warranties, representations and conditions, express or implied, including those of quality, merchantability, merchantable quality, durability, fitness for a particular purpose and those arising by statute. We are not liable for any loss, whether of money (including profit), goodwill, or reputation, or any special, indirect, or consequential damages arising out of your use of Conceal Marketplace, even if you advise us or we could reasonably foresee the possibility of any such damage occurring. Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Despite the previous paragraph, if we are found to be liable, our liability to you or any third party (whether in contract, tort, negligence, strict liability in tort, by statute or otherwise) is limited to the greater of the total fees you pay to us in the 12 months prior to the action giving rise to liability.

Indemnification. You will indemnify and hold harmless Conceal Marketplace and its affiliates and our agents (each an “Indemnified Party”), from any claim made by any third party, together with any amounts payable to the third party whether in settlement or as may otherwise be awarded, and reasonable legal costs incurred by any of the Indemnified Parties, arising from or relating to your use of the Services, any alleged violation by you of the applicable terms, and any alleged violation by you of any applicable law or regulation. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, but doing so will not excuse your indemnity obligations.

Personal Information. By using Services, you agree to the collection, transfer, storage and use of your personal information by Conceal Marketplace. (the "data controller") on servers located in the United States and in the European Union as further described in our privacy policy.

Comments and Reviews. You might leave comments or review for an ad or an other member of Conceal Marketplace. Reviews consist of a 1-5-star rating. Your submitted comments or review, user name, profile photo (if available), and the category of the seller’s listing will be made public. User comments and reviews should be left in good faith, ensuring that both you and the other member are depicting your interaction fairly. When leaving a review on another user’s account, the review should:

be truthful to what happened between you and the other user
not be left in an attempt to harass or abuse another user
not be in left in an attempt to manipulate or mislead other users

To ensure the integrity of the review system, members are not able to edit or remove comments or reviews of someone else’s. Conceal Marketplace will also not mediate review-related disputes, unless in case of policy infringement. User reviews reflect the opinions of individual Conceal Marketplace members and do not reflect the opinion of Conceal Marketplace.

We reserve the right to remove reviews which violate our policies or guidelines. For more information please read our Rules.

General. These terms and the other policies posted on the Services constitute the entire agreement between us and you, superseding any prior agreements. This agreement is governed by the laws of your residential country applicable therein. We both submit to the jurisdiction of the courts of the Province of Ontario. This will not affect your statutory rights if you are a consumer and applicable consumer law requires application of another law for certain topics. If we don't enforce any particular provision, we are not waiving our right to do so later. If a court strikes down any of these terms, the remaining terms will survive.

We will send notices to you via the email address you provide, or by registered mail. Notices sent by registered mail will be deemed received five days following the date of mailing. We may update this agreement at any time, with updates taking effect when you next use the site or after 30 days, whichever is sooner. No other amendment to this agreement will be effective unless made in writing, signed by users and by us. Send questions, comments or complaints to Conceal Marketplace using the Contact form.

Return and refunds

Conceal Marketplace aims to facilitate buyers and sellers to interact, but will not intervene in transaction. Therefore any return and refund policy will be established solely by and in between buyers and sellers, for which Conceal Marketplace will not have any liability. Therefore, any sales shall be considered as final.

Conceal Marketplace cannot be held responsible for, including but not limited to,

broken item
buyer no longer want the item
fitting issue
delayed delivery
item does not fit description

Privacy Policy

1. General

This privacy policy describes the policy of Conceal Marketplace regarding the collection, use, storage, sharing and protection of your personal information ("Privacy Policy"). This Privacy Policy applies to the https://conceal.network/marketplace/ website ("Conceal Marketplace" or "CCX Marketplace") and all related websites, applications, services and tools where reference is made to this policy ("Services"), regardless of how you access the Services, including access through mobile devices. Conceal Network, as a non-profit community, is the data controller.

Scope and consent: by using Conceal Marketplace and related Services, you give explicit consent to the Conceal Network for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy, our Cookie Policy and our Terms of Use.

Conceal Marketplace may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of June 18, 2024.

2. What Personnal info do we collect

You can visit our Website without registering for an account. When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:

Information we collect automatically: When you visit our Website, use our Services and or reply to ads or other content, we automatically collect the information sent to us by your computer, mobile device or other equipment that provides access. This information includes, but is not limited to:

information from your interaction with our Website and Services, including, but not limited to, device ID, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from https://conceal.network/marketplace/, referring URL, ad data, IP address and standard web log information; and
information we collect through cookies, web beacons and similar technologies.

Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:

information that you provide to us when you register for an account or for the Services that you use, such as your full name and/or user name, email address, social media links, address and profile photo;
additional information that you may provide to us through social media sites or third party Services;
information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us;
information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device.

3. How we use your personal information

You agree that we may use your personal information for the following purposes:

to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use;
to personalize, measure and improve our Services, content;
to contact you, by e-mail, for any purposes as set forth in this Privacy Policy, to administer in the context of dispute resolution or when in violation of our Terms of Services.

Transfer of your personal information to third parties:
As further described under Section 5, we will not disclose your personal information to third parties for their marketing purposes without your explicit consent.

We may share your personal information with:

website maintener to provide joint content and services (such as registration and customer support), to prevent, detect and investigate possible illegal activities, violations of our policy, fraud and/or data security breaches.
certain third parties (such as intellectual property rights holders, supervisory authorities, tax authorities, police and other regulatory authorities) if we are required to do so by law, or in accordance with our Privacy Policy.
an intellectual property owner if the owner of an intellectual property right or an intermediary in good faith believes that an advertisement violates the rights of the owner. Before personal information is provided, the IP owner will enter into an agreement that, inter alia, stipulates that information is only provided on the strict condition that it may only be used in the context of legal proceedings and/or obtaining legal advice and/or to answer questions from the relevant advertiser

We may share your personal information:

to comply with legal obligations or a court order; or
if this is necessary for the prevention, detection or prosecution of criminal offenses, such as fraud, deceit or prosecution, or
if it is necessary to maintain our policies or to protect the rights and freedoms of others.

Without limitation to the foregoing, we shall moreover - in our efforts to respect your privacy and to keep the website free of malicious persons or parties – not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.

Information you share on https://conceal.network/marketplace/ : Our Website allows users to share advertisements and other information with other users, thereby making this shared information accessible to other users. Since our Website also enables you to directly contact a buyer or seller, we recommend that you consider how you share your personal information with others. You are solely responsible for the personal information you share through our Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users.

In case you visit our Website from a shared computer or a computer in an internet café, we strongly recommend that you log off after each session. If you do not want the shared computer to remember you and/or your credentials, you will need to remove cookies and/or the history of your website visits.

4. Transfers of your personal information to other jurisdictions

We may transfer the personal information we collect about you to recipients in jurisdictions other than the jurisdictions in which the information was originally collected. Those jurisdictions may not have the same data protection laws as the jurisdiction in which you initially provided your personal information. In these circumstances, the governments, courts, law enforcement or regulatory agencies of the foreign jurisdiction may be able to obtain access to your personal information through the laws of that jurisdiction. When we transfer your personal information to recipients in other jurisdiction, we will protect that personal information as described in this Privacy Policy.

For example, we may transfer data to our data centers in the European Union, United States or any other parts of the world.

5. Marketing Purposes

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
You will not receive marketing communications from us.

6. Advertising

No advertisements will be shown to you. (It also means that cookies, web beacons or similar technologies will not be used to sent you targeted advertisements).

7. Cookies

When you use our Services, we and our service providers may place cookies (data files on your phone or mobile device’s drive) or web beacons (electronic images that are placed in a web page’s code) or similar technologies. We use cookies to help us identify you as a user, to provide you a better experience on our Website, to ensure trust and safety on our Website. For more detailed information about our use of these technologies, we refer you to our Policy on Cookies, Web beacons and Similar Technologies, which forms part of this Privacy Policy.

Accessing or obtaining a copy of your information: You may access your personal information or account information by logging into your Conceal Marketplace account. Alternatively, you can also contact Support by selecting Contact to access or obtain a copy of your personal information stored by us (including information that is not directly accessible on Conceal Marketplace), unless we are not required to provide access or a copy under applicable law. We may charge a fee to compensate costs; however the fee shall not exceed the amount permitted by law.

Rectifying your information: If your information is factually incorrect or incomplete or irrelevant for the purposes for which we process your information, you may request that we rectify your information by contacting Member Support : Contact . Such requests will be handled in accordance with applicable law.

Changing your information: We cannot modify your personal information or account information. You can modify your own information by logging into your Conceal Marketplace account, selecting "My account".

Deleting your information: If you want to close your account (where applicable) with us and/or delete your personal information, please send us a request by contacting Member Support. You may also initiate a request via the Conceal Marketplace website by selecting ‘My account’ - ‘Delete account’ - ‘request account deletion’. We will process your request within a reasonable period of time and in accordance with applicable law.

Withdrawing Consent: You have the right to object and opt-out of certain uses and disclosures of your personal information, and may withdraw your consent to our processing of your personal information at any time by contacting us. Please note that even if you opt-out, we may still collect and use non-personal information regarding your activities on our Website.

Please note that our processing of these requests are subject to certain exceptions, and therefore may not be applicable in instances where we need to retain the information (i) under applicable law or to preserve our rights, (ii) as required to deter and identify potential fraud, spam, criminal activity or other suspicious behaviours, (iii) as reasonably required to keep records of your request, (iv) if related to previously deleted ads or replies (which information, subject to (i)-(iii), may still be in the process of being deleted).

You may also contact us concerning any of the above requests by writing a message on Contact

9. Protection and retention of your personal information

We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, and unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account or information has been abused, please contact us here.

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.

10. Other information

Abuse and unsolicited commercial communications ("spam"): We do not tolerate abuse of our Website. You do not have permission to add other Conceal Marketplace users to your mailing list (e-mail or postal) for commercial purposes, even if a user has purchased something from you, unless the user has given his explicit consent. If you notice that someone is abusing our Website (spam or spoof emails), please notify us here: Contact.

It is not allowed to use our member-to-member communication resources to send spam or content that violates our Terms of Use in any other way. For your security, we may scan messages automatically and check for spam, viruses, phishing and other malicious activity or illegal or prohibited content. We do not permanently store messages sent through these resources.

Third Parties: Unless explicitly provided otherwise in this Privacy Policy, this Privacy Policy applies only to the use and transfer of information we collect from you. Conceal Marketplace has no control over the privacy policies of third parties that may apply to you. When we work with third parties or use third party tools to provide certain services, we will explicitly indicate which privacy policy applies to you. We therefore encourage you to ask questions before you disclose your personal information to others.

Contact: If you have any questions about this Privacy Policy or our processing of your personal information, please contact us here: Contact.

Cookie Policy

Summary

When you visit or interact with our sites, services, applications, tools or messaging, we or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, and safer experience.

This page is designed to help you understand more about these technologies and our use of them on our sites and in our services, applications, and tools. Below is a summary of a few key things you should know about our use of such technologies. You can review the contents of our full User Cookie Notice below.

Our cookies and similar technologies have different functions. They are necessary for the functioning of our services, help us improve our performance, give you extra functionalities. We use cookies and similar technologies that only remain on your device for as long as you keep your browser active (session) and cookies and similar technologies that remain on your device for a longer period (persistent).You are free to block, delete, or disable these technologies if your device permits so. You can manage your cookies and your cookie preferences in your browser or device settings.

Where possible, security measures are set in place to prevent unauthorized access to our cookies and similar technologies. A unique identifier ensures that only we and/or our authorized service providers have access to cookie data.

Service providers are companies that help us with various aspects of our services, such as site operations, applications, and tools.

What are cookies, web beacons, and similar technologies?

Like most sites, we use technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a “device”) that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools.

The specific names and types of the cookies, web beacons, and other similar technologies we use may change from time to time. In order to help you better understand this Policy and our use of such technologies we have provided the following limited terminology and definitions:

Cookies – Small text files (typically made up of letters and numbers) placed in the memory of your browser or device when you visit a website or view a message. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:

Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
*First-party cookies are set by the site you are visiting.
*Third-party cookies are set by a third party site separate from the site you are visiting.

Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

Web beacons - Small graphic images (also known as “pixel tags” or “clear GIFs”) that may be included on our sites, services, applications, messaging, and tools, that typically work in conjunction with cookies to identify our users and user behavior.

Similar technologies – Technologies that store information in your browser or device utilizing local shared objects or local storage, such as flash cookies, HTML 5 cookies, and other web application software methods. These technologies can operate across all of your browsers, and in some instances may not be fully managed by your browser and may require management directly through your installed applications or device. We do not use these technologies for storing information to target advertising to you on or off our sites.

We may use the terms “cookies” or “similar technologies” interchangeably in our policies to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above.

Your choice and our use of cookies, web beacons, and similar technologies:

We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.

Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We do not store any of your personal information on any of our cookies or other similar technologies.

Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and providing you with the opportunity to make a choice to disable these technologies as set forth above.

Our uses of such technologies fall into the following general categories:

Operationally Necessary:

We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;

Performance Related:

We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;

Functionality Related.

We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;

If you would like to opt-out of all other types of technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.

Use of these technologies by authorized third-party service providers:

We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.

These service providers may use these technologies to help us deliver our own content and advertising, and compile anonymous site metrics and analytics. We do not permit any of these service providers to collect any of your personal information on our sites or in our services, applications, or tools for their own purposes. These service providers are subject to confidentiality agreements with us and other legal restrictions on their use or collection of any personal information. Third party cookies are covered by the third-parties’ privacy policy.

With the exception of the use of such technologies by our service providers or other authorized third-parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, comments, reviews, etc.) to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on one of our sites, please report it here: Contact.

Ad networks and exchanges operated by authorized third parties:

We do not use third parties, such as advertising networks and exchanges, to serve you advertisements. We do not control third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.